Play responsibly. Stay in control.
Gambling should remain an enjoyable leisure activity. We provide tools, information and support to help you manage the time and money you spend gambling.
TONY99 does not permit anyone under the age of 18 to gamble.
Control how much you can deposit within a selected period.
Receive reminders about how long you have been logged into your account.
Monitor your deposits, withdrawals and transaction history.
Responsible gambling matters
TONY99 is committed to Responsible Gambling. We promote gambling as an enjoyable leisure activity and believe that gambling can only remain this way if you stay in control and gamble responsibly.
For some people, gambling can stop being a harmless leisure activity and become a problem. We provide advice and account options designed to help you manage both the time and money you spend gambling.
You don't have to manage it alone.
Our customer service staff receive training on dealing with problem gambling issues and are available to listen and provide support.
Contact Support →Stay in control
Keep these simple principles in mind whenever you gamble.
Play for entertainment
Gambling should be entertaining and should not be viewed as a way of making money.
Never chase losses
Bet sensibly and avoid increasing your bets in an attempt to recover money you have lost.
Set a budget
Only gamble with money you can afford to lose. Deposit Limits can help control your spending.
Monitor your time
Use Reality Checks to remind yourself how long you have been logged into your account.
Keep a balance
Gambling should not become your only form of entertainment. Make time for other activities.
Take regular breaks
Continuous gambling can make it easier to lose track of time and perspective.
Be in the right state of mind
Avoid gambling while under the influence of alcohol or when you are upset or depressed.
Review your spending
Use your Online Account History to monitor how much money you spend gambling.
Manage your gambling
Use the available account controls to manage your spending and playing time.
We encourage you to set a deposit limit to manage the amount of money that you can deposit into your account.
Limits can be set for a 24 hour, 7 day or 30 day period and cannot be overridden.
You can decrease your deposit limits at any time and the change will be applied immediately.
Before increasing your deposit limit, carefully consider whether you can afford to do so. Never increase your limit because you have lost money and believe you can win it back by gambling more.
An increase requires a 24-hour waiting period before the request can be confirmed.
Deposit limits can be managed through the Responsible Gambling Controls section of Members by selecting Deposit Limits.
To help manage the amount of time you spend playing at TONY99, you can set up a Reality Check alert on your account.
Once enabled, a pop-up reminder will appear after you have been logged into your account for the selected period. This excludes Poker game play.
More frequent alerts can be applied immediately. Changes that make alerts less frequent require a 24-hour waiting period.
Reality Checks can be managed through the Responsible Gambling Controls section of Members.
Your account history allows you to keep track of your transactions, deposits and withdrawals.
Your current balance is also visible when you are logged into TONY99.
To access your account history, go to Services and select History while logged into your account.
Recognise a problem
Consider the following questions honestly. They may help you identify whether gambling is having a harmful impact on your life.
- Do you gamble to escape from a boring or unhappy life?
- When gambling and you run out of money, do you feel lost or desperate and need to gamble again as soon as possible?
- Do you gamble until your last available money is gone?
- Have you ever lied to hide how much money or time you have spent gambling?
- Have you lost interest in family, friends or hobbies because of gambling?
- After losing, do you feel that you must try to win back your losses as quickly as possible?
- Do arguments, frustrations or disappointments make you want to gamble?
- Do you feel depressed or suicidal because of your gambling?
The more questions you answer “Yes” to, the more likely gambling may be becoming a problem.
We recommend speaking with our customer service team or an independent problem gambling support service.
Support & advice
Independent organisations can provide free and confidential advice to people experiencing gambling problems and those affected by them.
Gambling Therapy
Online support for non-UK residents affected by gambling addiction or problematic gambling behaviour.
Visit Gambling Therapy ↗Gamblers Anonymous
Confidential support for people affected by problem gambling.
Visit Gamblers Anonymous ↗Gambling is for adults only.
It is against the law for those under the age of 18 to gamble. TONY99 carries out age verification checks and may request documentary proof of age where checks are inconclusive.
Accounts belonging to anyone under the age of 18 found gambling with TONY99 will be closed and any winnings will be forfeited.
If you suspect that someone under 18 is gambling with TONY99, please contact our customer service team.
Website blocking software
Third-party software and built-in device controls can help restrict access to gambling websites.
You may also want to use the built-in parental controls available on your mobile phone, tablet, computer or television.
